Edit a student email address

If you need to make changes to a student's email address, follow the steps below!

How to edit a student email address

Step 1: Click Students on the left side menu.

Step 2: Find your student in the students' list.

Step 3: Click the more menu icon mceclip0.png to the right of the student name, then click Edit student. 

Step 4: Change the email address information

Step 5: Click Edit Student.

Step 6: The student will receive an email to confirm the new address. The changes are only finalised once this is done.

Tip: Users can also edit their own email address in their profile, by clicking on their name or profile picture in the top right-hand corner. After changing their own email address, users should log out first and then check their inbox for a confirmation instruction email to verify their new email address.


Note: Users created via Managebac will not be able to edit their email addresses in BridgeU: You must change their email address in ManageBac and contact hi@bridge-u.com to re-sync the new data.

If you have any questions, need further assistance or have some general feedback for us - we’d love to hear from you! Contact our Support team via Live Chat and by emailing hi@bridge-u.com.

If you have yet to join, our BridgeU Community is available.  A space exclusively for our BridgeU counsellors to gain or share practices, discuss general questions or share your own successes with other BridgeU counsellors.


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