Counselor Quick Start Guide

Please follow the steps below for a self-guided training to go over core BridgeU features:

Step 1: Activate your BridgeU account before logging in from the sign-in page (use the 'forgot your password' link if needed).

Step 2: From your advisor account, create a Test student account. Click the name of your 'Test' student to view their overview, then click Student's Dashboard to the far right of your screen to enter their account.


Step 3: View this set of videos to familiarise yourself with basic student features. Use your test student account to follow along and explore BridgeU.

Please note: You will need to log out of your advisor account, and log in with your 'Test' student account to view the Careers Tool.

Step 4: Returning to your advisor account, learn how to filter students and assign a task. Try assigning a task to your 'Test' student.

Step 5: Explore the lesson planning and task planning guides, available along with other resources in the BridgeU help center.

Step 6: Schedule time to speak with your Customer Success Manager (CSM) to go over any questions. Contact your CSM directly or email to set up a time.

Step 7: If you don't have any questions for our team, view our best practice guide to launching with students.


If you have any questions, need further assistance or have some general feedback for us - we’d love to hear from you! Contact our Support team via Live Chat and by emailing

You can also ask our BridgeU Community, a space exclusively for our BridgeU counsellors to ask questions, share insights, provide feedback and get help not just from BridgeU, but directly from other BridgeU counsellors.

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