Activating your account

Follow these steps to activate your BridgeU account.

Step 1: You will receive an email from inviting you to activate your BridgeU account.pasted_image_0.png

Note: If you do not receive an email inviting you to activate your account, please reach out to us at 

Step 2: Click the Register button and create your password. 

Step 3: If you’re the lead advisor of a new school, don’t be alarmed if your dashboard looks bare:


Step 4: If you have been added to your school’s existing account, you should see more information on your dashboard:

If you have any questions, need further assistance or have some general feedback for us - we’d love to hear from you! Contact our Support team via Live Chat and by emailing

You can also ask our BridgeU Community, a space exclusively for our BridgeU counsellors to ask questions, share insights, provide feedback and get help not just from BridgeU, but directly from other BridgeU counsellors.


Next: Where to get help

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