These instructions relate to permanently deleting users from your BridgeU account.
If you delete a user from BridgeU, all of their information will be lost forever.
After students graduate, you are able to archive them. Archiving students will maintain their data and records, but prevent them from logging in. This is a great way to reallocate your school's BridgeU student licenses from graduating students to younger students. Click here for instructions on archiving students.
If you do want to delete a student, please send an email to firstname.lastname@example.org including the student's full name and email address.
If you want to delete a staff member, please send an email to email@example.com including the staff member's full name and email address.
You can delete a student's parents through their child's account. Navigate to Students from the left-side menu. Then click into the student whose parents you wish to delete. Click Edit under the student's name and then scroll down and press the Remove Parent button.
If you want to delete parents in bulk, please email a list of the students with parents attached to firstname.lastname@example.org.