Advisors have the power to edit student accounts, parent accounts and their own account.
Step 1: Go to Students in the left-side menu.
Step 2: Find your student in the list.
Step 3: On the right-hand side click on the more menu icon .
Step 4: A drop-down list will appear. Click on Edit Student.
Step 5: Update the student information. Options include: profile picture, name, email address, advisor, year of graduation and labels. For Managebac students, you will need to edit student details in Managebac, with the exception of advisor and labels.
Step 6: When you are finished, click Edit Student.
Note: You are also able to edit students' application information and their supplementary material. For instructions, skip to the Applications Guide.
Editing your staff profile
Step 1: Click on your Name or Profile Picture in the top right hand corner of BridgeU.
Step 2: Select Profile from the drop-down list.
Step 3: On the next page, staff can change all of their personal profile details for their account. Options include: profile picture, name, email address and password.
Step 4: When you are finished, click Save Changes.
Note: You are unable to edit a colleague's personal profile details. If you need to modify a colleague's email, you will need to contact our support team.
Step 1: Navigate to a student account with parents attached.
Step 2: Click into the more menu icon Then Edit Student.
Step 3: Scroll down to modify the parent information. Options include: name and email address.
Step 3: When you are finished, click Edit Student.
If you have any questions, need further assistance or have some general feedback for us - we’d love to hear from you! Contact our Support team via Live Chat and by emailing firstname.lastname@example.org.
You can also ask our BridgeU Community, a space exclusively for our BridgeU counsellors to ask questions, share insights, provide feedback and get help not just from BridgeU, but directly from other BridgeU counsellors.